FastGPT

FastAI🇨🇳 Works in China

Knowledge base Q&A AI — best enterprise AI customer service

★★★★★4.3

Difficulty:Easy to learn

Visit Website ↗🔌 API Docs

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Pricing

Free / Paid

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Free Tier

✓

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China VPN

✓ No VPN

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API

✓

📖 About

FastGPT is an open-source platform for building knowledge base-powered Q&A systems — upload your documents and deploy an AI that answers questions based on your content.

💰 Pricing

开源Free；云版本按用量计费

✓ Pros

•Highly accurate at document Q&A

•Easy knowledge base setup

•Open-source and self-hostable

✗ Cons

•Less versatile than Dify

•Setup requires technical knowledge

•Chinese community focus

⚡ Key Features

Document knowledge base uploadAccurate Q&A from your docsMulti-channel deploymentConversation historyAPI integration

🎯 Use Cases

Customer support knowledge baseProduct documentation Q&AInternal HR policy Q&ATechnical support botEducational resource assistant

👤 Best for: Businesses who want to build AI customer service from their own documentation

❓ FAQ

Is FastGPT free? How much does it cost?▾

FastGPT offers a free tier you can start with right away. Full features require a paid plan: 开源Free；云版本按用量计费.

Can I use FastGPT in China without a VPN?▾

Yes — FastGPT is directly accessible in mainland China without a VPN.

How do I get started with FastGPT?▾

Getting started with FastGPT: ① Visit https://fastgpt.in and create an account; ② The free tier gives you immediate access to core features; ③ Key features to explore: Document knowledge base upload, Accurate Q&A from your docs, Multi-channel deployment. It's best suited for: Businesses who want to build AI customer service from their own documentation.

Does FastGPT have an API?▾

Yes — FastGPT offers an official API for developers. Visit the official documentation on their website to get an API key and explore integration options.

Who is FastGPT best for?▾

FastGPT is best for: Businesses who want to build AI customer service from their own documentation. Its main strengths are Highly accurate at document Q&A and Easy knowledge base setup. Common use cases include: Customer support knowledge base, Product documentation Q&A, Internal HR policy Q&A.

What are the pros and cons of FastGPT?▾

Pros: Highly accurate at document Q&A; Easy knowledge base setup; Open-source and self-hostable. Cons: Less versatile than Dify; Setup requires technical knowledge; Chinese community focus. Overall: Knowledge base Q&A AI — best enterprise AI customer service.

Is FastGPT safe to use?▾

FastGPT is developed by FastAI. Before use, review their official privacy policy. Avoid uploading personally sensitive information. Enterprise users should look for plans with data isolation guarantees.